Key Responsibilities: Conduct and support post-sanction file reviews. Assist in the disbursement process and related documentation. Perform Pre-EMI calling to validate customer details. Ensure adherence to TAT of 6 hours for Ops reverts, queries, or disbursement. Track and support closure of internal audit remarks related to policies, processes, and pendency. Prepare and circulate timely and accurate MIS reports. Monitor monthly EMI presentations. Ensure OTC (One-Time Compliance) and deferral closures within the defined TAT.
- Location: Asaf Ali
- Skills: Good Knowledge of Excel - V-lookup, Pivot Table, Data Filter, and Good Communication Skills
Key Responsible Area - Collection Executive: Responsible for recovering overdue accounts (soft and hard bucket) as per allocation. Achieve monthly collection targets (minimum 10x CTC or as decided by management). Follow up with borrowers through calls, WhatsApp/other social media, and personal visits. Handle hard bucket cases via negotiated settlements/compromises with prior management approval. Assist recovery/legal team in serving summons, notices, and arbitration orders. Prepare visit reports with remarks, recovery status, and upload photos in HO recovery group. Attend recovery review meetings with management. Plan visits efficiently to maximize borrower coverage and collections. Track and locate absconding borrowers through local inquiries. Ensure compliance with RBI guidelines and company policies in all recovery actions. Deposit collected amounts within stipulated timelines and issue receipts for all payments.
- Location: East Delhi Location
- Skills: Strong communication & negotiation skills Convincing ability & customer handling Basic knowledge of finance/loan recovery process Field visit & relationship management skills Problem-solving & persuasion Time management & target orientation Knowledge of RBI guidelines & company policies Basic computer & reporting skills (MS Excel/WhatsApp etc.)